Dr. Audrey T. Ramsay, DDS

Susan Mea 2 months ago

Beware of these people. I have a very bad gag reflex and very sensitive teeth. In order to even take an x-ray you have to numb my mouth. I explained this and was told when I made the appointment for a cleaning that this would be done. When I went for my appointment, it was another story. I was told by Dr. Ramsey "We don’t do that". I left, waste of time. I wanted to give them a second chance so I went back when I had tooth pain. I saw Dr. Epi he was only interested in what insurance I had, he told me I needed an implant or a root canal, he hadn't even looked in my mouth. Wouldn't numb my tooth to take an x-ray, so I left, in pain and another waste of time. Don't know if my insurance company was charged for these useless visits.

Katie Hanover 3 months ago

I had a cleaning with Dr. Ramsey yesterday, and I can't say enough about how kind and professional she and her entire team are. They made the whole experience comfortable and welcoming, and my teeth still feel incredibly clean! I highly recommend Dr. Ramsey and her staff.

Ekua E 9 months ago

The dentist was good. The front office was horrible, and for that, I will never go back. I called in and made an appointment. The office 1 - said I didn't have an appointment when I came in (false) 2 - shredded the intake form I had filled out by hand and had me do another and 3 - overcharged me by $375 dollars and took no steps to remedy the situation. They made me pay the full price at service time and said I had to wait until insurance to pay the claim before they could refund me (which is not the way insurance and co-pay works at all). Then, weeks later when I called them and they confirmed that insurance did pay them, they said they would refund my money within a certain timeline (they did not). I had to file a dispute through my credit card to just to get my money back. Charging a full price to a client and also collecting the fees from the insurance as if I'd only paid a co-pay is essentially fraud. This was the most unprofessional and unethical dentist's office I have EVER worked with. It's upsetting, because the dentist was good, but I would never go back because of the atrocious way the front desk/reception handled, well, everything.

M J a year ago

She is seemingly very nice and friendly and I was excited to go to a qualified female dentist (gender is not what I chose her), but she does not do proper cleanings which has potentially dangerous health implications for patients. I noticed that my cleanings were abnormally short, I timed one at 8mins and my teeth never felt fully clean compared to previous cleanings I’ve had elsewhere. I thought perhaps I was just behind picky until one day I had to see another dental professional a few days later (unrelated) and they asked the date of my last cleaning. When I told them it was 3 days prior they were shocked and said it was impossible. They actually cleaned my teeth again before the procedure and showed me gunk Mrs Ramsey had not removed. It wasn’t even hard to reach areas, it was just basic areas. She collected the insurance money and let me walk out each time thinking I had a proper cleaning. Very disappointing

Jordan Kyle10 6 years ago

Doctor Ramsay and her staff are the most amazing medical professionals I know. I put my trust in her so much that my family and close friends became her patients and they absolutely love it. I remember during the pandemic my crown fell out ( job was done by my previous dentist) I called Dr. Ramsay’s office and immediately she saw me. I thank God everyday for her and I pray that he continues to keep her, her staff and all her patients safe during this horrible pandemic. I absolutely love and appreciate her.